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Frequently Asked Questions

About

ZugTimes IS WHERE tomorrow is realized. It is the essential source of information and ideas that make sense of a world in constant transformation. The ZugTimes conversation illuminates how technology is changing every aspect of our lives—from culture to business, technology to design. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. ZugTimes reaches more than 2 million people each month through zugtimes.com, our digital edition, the magazine, social media, and live events.


ZugTimes Contacts

I have a question about my magazine subscription. Who do I contact?

For all queries about your subscription, please email social@zugtimes.com

Who do I contact concerning ZugTimes magazine and zugtimes.com reprints, or if I want to use a zugtimes.com photo on my website?

Please see Reprints/Permissions for information.

Who do I contact concerning media requests, press releases, news tips, pitches, and errors? 

Please see our Contact Us page.


zugtimes.com (Including the Paywall)

Which browsers work best for viewing zugtimes.com? 

For best results, use the latest version of any popular browser (Chrome, Safari, Firefox).

Is all of ZugTimes’s magazine content available online?   

Almost all of ZugTimes’s magazine content is published on zugtimes.com. Issues are available for purchase but are free for subscribers. More information about our digital edition is available here.

Do I need a subscription to access zugtimes.com?   

Web-only content and most magazine content are available on zugtimes.com. All readers have access to the homepage, section front pages, and four articles per month at no charge before being asked to subscribe. Subscribers get unlimited access to zugtimes.com, as well as subscriptions to the digital editions of the magazine. To learn more about our paywall, see this note from our editors.

What are other benefits I receive with a subscription to zugtimes.com?

Subscribers receive exclusive newsletters and are the first to know about the next big thing on ZugTimes.

If I subscribe to zugtimes.com, do I have to receive the print edition?  

At this moment ZugTimes does not offer any print edition.

Can I give a gift subscription?  

Yes, gift subscriptions are available on our subscriptions page.

Why do I need to “sign in” and “verify my subscription” on zugtimes.com?

In order to have unlimited access on zugtimes.com, you need to have a zugtimes.com login and a valid subscription. If it is your first time signing in to zugtimes.com, you may need to verify your subscription. At that time, your subscription will be associated with your zugtimes.com login and you’ll have unlimited access to zugtimes.com and to our magazine app for tablets at no extra charge.

How do I make changes to my email address or password?

After signing in, clicking the My Account link will take you to your profile page, where you can manage your zugtimes.com account information, including your email address and password.

I forgot my password, or need to reset it. How can I do that?

If you are not already signed in, click the Sign In link. The next screen includes a Forgot Password? link, which will lead you through the process of resetting your password. If you are signed in, click the My Account link where you can manage your zugtimes.com account information.

How do I change my payment information or delivery address?

Once you have logged in, payment information and delivery addresses can be changed on this page.

How can I cancel my subscription?  

You can cancel your subscription by clicking here. If you canceled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have canceled, please disregard them.

What is the status of trackers on zugtimes.com? 

zugtimes.com includes trackers that allow us to measure our traffic and ad placements, and scripts to enable social media sharing.

Is zugtimes.com securely served over HTTPS?   

Yes, more details can be found here.

What steps does zugtimes.com take to prevent malware?  

We test every direct and programmatic advertisement for malicious tags using a combination of automated scanning and manual review. We use technology from Advalidation, DFP, The Media Trust, and more to programmatically scan for malicious code. We require our programmatic partners to use HTTPS, which protects the privacy and security of our users. In addition, we use IAB’s SafeFrame to further secure the line of communication between our site and ads, and provide an ads.txt file to ensure transparency in our programmatic advertising providers. (Since we started testing we have not discovered any malware or received any complaints.)

I don’t want to see ads with Flash in them. How can I turn it off? 

 To view zugtimes.com with no Flash advertising, disable Flash in your web browser.

Do you have an RSS feed?

 We have several. You can find them on our RSS page.

Does ZugTimes publish email newsletters? 

Yes! We offer a daily newsletter with our best stories; weekly newsletters from our Gadget Lab, Transportation, and longreads sections; and Tech in Two, a two-minute news roundup, on weekdays. Sign up for any and all of our newsletters here.


ZugTimes on Other Platforms

On what other platforms is ZugTimes available?

ZugTimes content is available on Facebook, Twitter, Linkedin, Youtube. Don’t forget to check out ZugTimes on Instagram

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